Frequently Asked Questions
You can pay for your admission ticket into the park at the ticket window on the day of your visit. We do not accept credit at the ticket window. You can pay with cash, by Bancontact/Mister cash debit card or credit card (Visa, Mastercard, American Express). The admission rates are exempt from VAT, and are subject to change.
Your purchase receipt is a valid receipt for your bookkeeping. Do you still require an invoice for compliance? You can get an application form for such an "invoice for compliance" ("factuur voor voldaan") from the ticket window (€ 5.00) or, prior to your visit, contact our B2B sales team on 070/233 354.
We offer gift vouchers from € 25. To purchase a gift voucher, you can either:
- get it daily from our ticket windows and the Antwerp ZOO member service desk
- by bank transfer to the account number BE23 7755 9575 1991. In the communication field, please specify "GIFT VOUCHER" for gift voucher. We will then send to the address stated on the transfer a voucher to the value of the amount paid. You can specify in the communication if the voucher should be sent to a different address. Please expect a processing time of 14 days.
- order your gift voucher online
For grannies and granddads with a ZOO membership pass, we offer the grandchildren's card.
Payments from the Netherlands can be credited to our account at Dexia– IBAN: BE51 7895 8587 4762 / BIC: GKCCBEBB.